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An official website of the United States government

What We Can and Can’t Do
3 MINUTE READ

We would always like to help, but there are many frequently requested services that we are unable to perform, including:

  • Provide information regarding U.S. visas or immigration benefits
  • Assist with travel, employment or real estate
  • Locate lost property
  • Pay personal debts for U.S. citizens
  • Authorize or pay for medical treatment
  • Prepare tax returns or translations
  • Issue or authenticate U.S. birth/marriage/death certificates
  • Issue U.S. police records
  • Provide security or law enforcement services (including fingerprinting)
  • Renew or replace driver’s licenses
  • Collect or forward mail/packages
  • Cash checks
  • Provide legal advice or intervene in judicial cases
  • Locate or provide information on U.S. citizens
  • Assist with Bahamian or Turks and Caicos or U.S. residency or immigration issues, including Green Cards
  • Provide information on schools or businesses in the U.S. or the Bahamas or Turks and Caicos

Questions?

Email: acsnassau@state.gov