The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
The Consular Section of the U.S. Embassy in Nassau is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
When you have determined which category of visa is appropriate for your reason for entering the United States, please ensure that you have compiled the supplementary documentation required for your visa class by completing the following steps:
- Select the visa category appropriate for your reason for entering the U.S.
- Complete and electronically submit the visa application form.
- Ensure that you have compiled the required documentation, including photos and fee for your visa category.
- Schedule an appointment for your visa interview.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- (From The Bahamas and Turks and Caicos Islands) 1-800-883-7421 or 1-242-603-1290.
- (From The United States) 1-703-831-3448
- Hours: Monday through Friday (except Bahamian holidays) 8:00 a.m. – 4:00 p.m.
- Fax: (242)356-7174
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.
Fraud Prevention Unit
The Fraud Prevention Unit, because of the nature of anti-fraud work, is not open to the public. If you have questions about your case, please visit the page of the specific unit that is handling your case (the American Citizens Services Unit, the Immigrant Visa Unit or the Nonimmigrant Visa Unit) and follow the directions for contacting that unit.
If you have a tip concerning fraud that you wish to share with us, you may contact the Fraud Prevention Unit. If you wish us to keep your identity confidential, be sure to tell us that this is your wish when you contact us.
Fax: (242) 356-7174
Mail: Consular Section
ATTN: Fraud Prevention Unit
42 Queens Street
P.O. Box N-8197