Limited Communications at U.S. Embassy Nassau – Hurricane Matthew

U.S. citizens in Grand Bahama who need emergency assistance in returning to the U.S. should make their interest known by meeting with a consular officer on Sunday, October 9th at 2-4 PM at Grand Bahama International Airport’s international terminal. Otherwise, citizens should email 2016StormMatthewEmergencyUSC@state.gov or for those without email access, you may call 1-888-407-4747 or 1-202-501-4444.

For further information:

  • See the State Department’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Bahamas Specific Information.
  • Enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate you in an emergency.
  • Contact the U.S. Embassy in The Bahamas, located at 42 Queen Street (across from the British Colonial Hilton Hotel), Nassau; telephone: 242-322-1181; after hours emergency telephone: 242-357-7004; ACS unit fax: 242-356-7174; e-mail: ACSNASSAU@state.gov; web page: https://bs.usembassy.gov. The Turks & Caicos Consular Agency is located at 2 Venture Ct., Grace Bay Suite 102E, Providenciales, Turks and Caicos. The Consular Agent is LeShelle Tull-Thomas (649-232-5713, TullThomasLS@state.gov.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
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